Course Feedback System

Syracuse University’s course feedback system collects student feedback for every course, in every format and location. Choose your role to find what you need.

One system for every course

  • Feedback windows are set by each course’s length, so feedback always happens in the final week or weeks of a course.
  • Students get one email from “Syracuse University Course Feedback” listing all of their open forms, plus a notification in Blackboard.
  • Instructors and administrators can track response rates as feedback comes in, and reports stay available in the system.

How it works each term

1

Start of term

Courses come in from Blackboard

OIE imports courses and sets each course’s feedback window based on its length.

2

Before feedback opens

Administrators confirm their courses

Course feedback administrators review their area’s courses, including cross-listed and combined sections, instructor and teaching assistant assignments, feedback dates, and any courses that are missing or should be excluded. OIE makes the final adjustments.

3

Near the end of each course

Feedback opens

Students and instructors are notified when feedback opens, and students who haven’t responded receive reminders until the window closes.

4

After grades are due

Reports open

Instructors and administrators get an email when reports are available. See Important Dates for this term’s schedule.

Have a quick question? Search the Course Feedback FAQs.

Search the FAQs

Training and support

Training: One-hour overview sessions and focused sessions are available by request for individuals or groups.

Questions: Email the OIE course feedback team at coursefeedback@syr.edu. We can also meet on Zoom.

Where to go for other help: Problems signing in to Blackboard or with your NetID go to the ITS Service Center at help@syr.edu or 315.443.2677.