While our course feedback team is working remotely off-campus due to the coronavirus, we are moving forward with a busy spring semester. This includes the EvaluationKIT prototype, planning for its official summer 2020 launch, and preparing for the final course feedback window using the OIR student ratings system. If you have any questions or would like more information, please don’t hesitate to contact us. We are available via email and can schedule a meeting via Zoom too.
Stay in the loop with latest news on course feedback:
- Three easy ways for students to access feedback forms in EvaluationKIT and what to do if there is an access issue.
- Recent prototype developments, including new practices and policies for the course feedback process and the prototype common questions.
- Preparations for the summer 2020 EvaluationKIT launch and resources for utilizing the new system.
- Improving response rates and the quality of course feedback from students in your courses…Review our list of best practices!
Student Access in EvaluationKIT
For students, completing feedback forms in EvaluationKIT is easy to do. There are three access points:
- Access form(s) in the Course Feedback widget on the Blackboard main page
- Log in to coursefeedback.syr.edu with netID and password
- Click on the EvaluationKIT link in invitation or reminder emails to login and view available feedback forms using a phone or computer
If a student is having problems accessing forms, it may be a browser issue. EvaluationKIT requires the acceptance of a session cookie by the browser software. If a student is unable to view their forms, they should check to see that cookies are enabled in the browser they are using. Allowing cookies is not the default setting in the most recent Safari version, so if a student is using Safari, they should:
- Click on “Safari” in the main menu, then “Preferences” from the sub-menu.
- Click on the “Privacy” panel.
- If “Block all cookies” is selected, they should de-select it.
Another step is to clear the browser cache. This article shares how that can be done in different browsers.
If the issue persists, students should contact the IEA course feedback team.
EvaluationKIT Prototype Update
iSchool, University College, and Whitman are important collaborators in the EvaluationKIT prototype this semester. Starting in February, students taking courses in the prototype will receive invitations to complete course feedback forms in the new online platform.
Confidentiality of students is an important concern for this process as we learned directly from students we met with last semester. When course feedback responses are being collected, both instructors and administrators can see overall response rates, but they cannot see actual responses until after grades are posted. The reports that are released after final grades are submitted include no identifying student information. Personal information is not recorded by EvaluationKIT and responses are aggregated in the reports. Student responses are confidential.
A new component of the process is the inclusion of common questions on every course feedback form. We have requested input from the Senate on these items. The following questions, which focus on student engagement and various course elements, will be used in the prototype.
|My primary reasons for taking this course were: (Select all that apply.)
|For this course only, on average, I spent the following time on outside work (e.g., studying, completing assignments, readings, exam/quiz prep, discussion boards, etc.):
|I feel that I performed to my potential in this course.
|The syllabus was an accurate guide to course requirements.
|Student participation and the contribution of ideas, comments, and questions were encouraged.
|Course assessments (e.g., exams/quizzes, papers, presentations, projects, performances, etc.) allowed me to demonstrate what I learned.
|I received helpful feedback from the instructor to guide my progress in this course.
The prototype questions were developed after collecting input from the schools/colleges and other campus partners in the fall semester and in consultation with our prototype collaborators.
If you have any questions about the EvaluationKIT prototype, please contact the IEA course feedback team.
Summer 2020 EvaluationKIT Launch
Throughout the spring semester, we are meeting with faculty in the schools/colleges to share information about the transition to the new online system and answer any questions they may have. Following that, we’ll be working with departments and faculty to develop course feedback items to be used for summer courses.
The IEA EvaluationKIT webpage includes a number of resources that will be helpful in the planning process:
- Revised timeline for summer 2020
- Administrator and instructor access overviews and reference guides
- Updated practices and policies guiding the course feedback process
- Updated EvaluationKIT item banks (Please note that the item banks continue to be a work in progress. We welcome your comments and suggestions for additional items to include.)
If you have any questions about the EvaluationKIT launch in summer 2020, please contact the IEA course feedback team.
Spring 2020 Course Feedback Window Opens 4/15
Here are some tips for improving response rates and the quality of course feedback from students.
- Take time in the starting weeks of class to discuss the value of student feedback. Consider collecting feedback throughout the course and not solely at the end (e.g., after the first few weeks, following a major project or activity, and/or at mid-semester). Collecting information at multiple points throughout the course enhances your teaching and your students’ learning, as well as maintains communication between you and your students. These efforts show students that you value their perspective and can lead to more effective responses once the course feedback window is open.
- Share prior quantitative and qualitative feedback with current students and be transparent about how it was incorporated into the course. This could include examples of helpful feedback that was used, as well as unhelpful feedback that couldn’t be used.
- Guide students to leave quality comments to open-ended questions by providing examples of responses that were constructive, focusing both on areas students felt were successful in the course, as well as areas where they felt improvement could be made.
- While the course feedback window is open, remind students during each class session to complete their forms and thank those who have already done so.
- Reserve 15 minutes during class time for students to complete the feedback form. Discuss this in advance and encourage students to use their mobile phones or laptops on a selected date. The instructor should exit the room for the duration of the allotted time. Departments at Syracuse University that make an effort to utilize class time tend to receive response rates of 75% or higher.