EvaluationKIT by Watermark is Syracuse University’s new online system for collecting course feedback. The platform was launched for University courses in all locations/delivery formats in May 2020.


Instructor Access in EvaluationKIT

Instructors can access EvaluationKIT in the following ways:

(1) Go to coursefeedback.syr.edu and log in with netID and password.
(2) Select the EvaluationKIT dashboard link under the Course Feedback module in Blackboard.
(3) Use the MySlice Faculty Services pagelet and click on the course feedback link.

Instructor and Administrator Resources

Training Sessions

Training sessions for instructors and school/ college/department administrators are being offered through the summer and fall semester. This includes a one-hour session providing a full overview of EvaluationKIT, as well as a half hour session on selecting and adding instructor-level questions.

Resources for Instructors

Resources for Administrators

Course Feedback Survey Development

  • Course Feedback Common Questions (*.pdf)
  • EvaluationKIT Item Banks (Draft 03-27-2020) (*.pdf)
    • School/college and departments can use the item banks to develop their forms or work with IEA to incorporate existing questions into the new system. Instructors must draw from the item banks to add instructor-level questions on their course feedback forms (if option selected by school/college).
      The item banks are works in progress. If a preferred item is not currently included or if you have any comments or questions, please contact the IEA course feedback team.

Course Feedback Practices and Policies

EvaluationKIT Timelines


Student Access in EvaluationKIT

For students, completing feedback forms in EvaluationKIT is easy to do. There are three access points:

  • Access form(s) in the Course Feedback widget on the Blackboard main page
  • Log in to coursefeedback.syr.edu with netID and password
  • Click on the EvaluationKIT link in invitation or reminder emails to login and view available feedback forms from a phone or computer

If a student is having problems accessing forms, it may be a browser issue. EvaluationKIT requires the acceptance of a session cookie by the browser software. If a student is unable to view their forms, they should check to see that cookies are enabled in the browser they are using. Allowing cookies is not the default setting in the most recent Safari version, so if a student is using Safari, they should:

  • Click on “Safari” in the main menu, then “Preferences” from the sub-menu.
  • Click on the “Privacy” panel.
  • If “Block all cookies” is selected, they should de-select it.

Another step is to clear the browser cache. This article shares how that can be done in different browsers.


If the issue persists, students should contact the IEA course feedback team.


For More Information

Learn about the University’s course feedback framework, including course feedback transition updates and presentation slides.

Please contact the IEA course feedback team if you have any questions or would like more information. We are available via email and can schedule a meeting via Zoom too.