Functional areas are defined as departments and units that provide operational processes and services of the institution. The assessment focus for the functional areas is on developing unit goals and objectives that support improvements that are aligned with the unit’s mission.

The annual progress reporting window for functional areas will be July 1 through October 15. Functional area contacts are asked to provide updated assessment and action plans summarizing results, interpretation, and action taken for fiscal year 2018. This year, the progress report will be completed in Tk20.

The process for conducting assessment for functional areas is organized into three phases:

assessment_cycle_final-974x1024Phase 1 — Specify and Plan:

  • Specify goals and objectives
  • Determine strategies for each objective
  • Determine targets for each objective

Phase 2 — Collect and Analyze:

  • Collect the data for targets specified in Phase 1
  • Analyze and interpret the results

Phase 3 — Action and Follow-up:

  • Indicate what actions will be taken
  • Determine the impact of the actions taken

Our assessment team assembled guides, examples, and templates to help develop Assessment and Action Plans (AAP) which you can find in the resources section.

For additional help, please see general assessment resources that may be helpful.

To see the schedule of workshops and events, please see the Events page.

For revisions, consultations, or assistance, please complete the following form or email us at